1 rich Libsyn https://www.libsyn.com 90 600 Empathy can play an important role in helping clients move from recognizing a need to feeling ready to take action. In a recent episode of&amp;nbsp;The Annuity Show, Maria Ferrante-Schepis, founder of Think&amp;nbsp;Worthy&amp;nbsp;Consulting, discussed how insurance professionals can better understand the “invisible wall” between unmet need and&amp;nbsp;concept of negative&amp;nbsp;demand. Her perspective: education alone may not be enough.&amp;nbsp;Meaningful two-way&amp;nbsp;conversations can help advisors better understand client concerns, build trust, and&amp;nbsp;support more informed decision-making.&amp;nbsp; As technology continues to handle more of the technical aspects of insurance and annuity solutions, the human element may become even more important.&amp;nbsp;She reviews previous failures and successes in industry technology advancements, as well as overlooked nuances, to gain a clearer perspective on how we can approach future innovation. Learn more: thatannuityshow.com and where you get your podcasts Visit: thinkworthy.com to engage with Maria That Annuity Show https://thatannuityshow.com/ <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/42241370/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/933aa9/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/204543395