1 rich Libsyn https://www.libsyn.com 90 600 A 30-minute fix increased one company's revenue by $25M ARR. Hunter Harris has exited four companies and now helps Series A B2B SaaS startups fix the system problems slowing their engineering teams down. Hunter led product engineering at Silverpop, IBM, SalesLoft, Calendly, and Sendoso before founding Hunter Software Consulting. In this episode, he shares the through line of his entire career: most teams do not have a talent problem, they have a system problem and a strategy problem. He walks through the small changes that create disproportionate business impact, and how AI, done right, is unlocking hidden revenue. What We Cover: - Hunter's path from mowing lawns to exiting four companies - The one-line code change that increased revenue by $25M ARR in 30 minutes - The dashboard fix that catastrophically dropped churn and support tickets - Why simple Continuous Integration changes let one team release 1200% faster - Why slow engineering is riskier engineering, and how fast feedback loops fix it - The XY problem: why teams solve the wrong problem and miss the real one - Communication as the foundation of both code and leadership - Niceness versus kindness and how to have the hard conversations - Why AI scales off what you already have, good and bad - Fighting AI's verbosity bias and the vicious cycle that degrades output - Why you should think about tokens in terms of time, not cost - Building a library of AI skills and composing them into workflows - How a self-referencing loop cut Hunter's token costs by more than 99% Connect with Hunter Harris: LinkedIn: https://www.linkedin.com/in/rhunterharris/ Website: huntersoftwareconsulting.com Podcast: &amp;nbsp;@BuildandBreakThroughPodcast &amp;nbsp; CHAPTER TIMESTAMPS 0:00 - Intro 1:00 - Hunter's background and the entrepreneurial streak 3:00 - Boy Scouts, Eagle Scout, and a foundational operating system 4:00 - Georgia Tech, the fiscal crisis, and a pivot to Japanese 5:30 - Teaching in South Korea and building for the Japanese government 8:00 - The crime tracking database that saved thousands of man hours 10:00 - Silverpop, Skunkworks, and the IBM acquisition 13:00 - Getting rocket-shipped through engineering roles 15:00 - SalesLoft: core values and the scalability of communication 16:00 - Calendly, commoditization, and seeing the writing on the wall 18:00 - Sendoso and the GDPR compliance sprint 20:30 - The self-service dashboard that crushed churn 22:00 - The one-line code change that added $25M in revenue 25:00 - Starting Hunter Software Consulting 26:00 - Why AI averages a 20% efficiency gain and how one client hit 1200% 27:00 - Why slow engineering is riskier and feedback loops are the key 30:00 - Who is your customer? Rethinking the definition 33:00 - What separates high-performing dev teams from stuck ones 36:00 - The high-horsepower, misaligned person problem 38:00 - Niceness versus kindness and the hard conversation 40:00 - Communication all the way down: from code to AI to leadership 42:00 - The misuses of AI and avoiding AI slop 44:30 - Verbosity bias and the vicious cycle that degrades AI output 47:00 - Tokens as time, not cost, and the Eisenhower matrix 49:30 - Test: just start using AI and get the reps 51:00 - Optimize: teaching your agent to build skills 55:00 - Scale: composing skills into workflows and self-improving loops 58:00 - Cutting token costs by more than 99% 1:00:00 - Where to find Hunter and the Build and Break Through podcast Test. Optimize. Scale. https://www.digitalnicheagency.com/media <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/42134265/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/42134265