1 rich Libsyn https://www.libsyn.com 90 600 In today’s episode, we’re thrilled to welcome Doug Knoll—lawyer turned mediator, peacemaker, and author of the upcoming book Empathy Leadership. Doug takes us on a fascinating journey from his early career as a trial lawyer to his transformative work inside maximum security prisons, where he’s taught hardened ex-gang members how to de-escalate conflict in seconds. Doug reveals the neuroscience behind “affect labeling,” a powerful technique that calms even the most heated disputes by simply naming emotions. He shares compelling stories—from mediating high-stakes corporate battles to life-changing moments inside prison walls—and explains how this skill can be life-changing, whether in boardrooms, families, or everyday interactions. Elite Expert Insider http://elite.libsyn.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/41650025/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/41650025