1 rich Libsyn https://www.libsyn.com 90 600 Most hotel AI conversations stay too abstract. Rob Smith, CEO and President of Stonebridge, brought it back to the work operators deal with every day: financials, trip reports, sales data, STR reports, and property-level decisions. I recorded this conversation during last week’s NYU IHIF conference, where Rob shared how Stonebridge uses AI inside hotel operations right now. Stonebridge uses Claude, ChatGPT, and Copilot at the corporate level, and the company has rolled out hashtag#Copilot across its hotels. Rob talked about using hashtag#AI for faster answers, better property context, and fewer wasted steps before a team has to chase another call, email, or report. 🤖 Stonebridge houses financials, sales data, hashtag#STR reports, and trip reports inside its AI workflow 🏨 Rob can pull property-level context in minutes before visiting a hotel or reviewing a performance issue 📊 AI helps the team spot problems earlier and understand what may already explain them 💡 Stonebridge challenged field teams with a clear mission: find the next operational “drive-thru” idea 🔁 Rob sees field-level innovation as the real unlock — ideas from the hotels move into the lab, become best practices, and scale across the company This one gets past AI noise and into the operating reality hotel leaders care about: faster decisions, cleaner visibility, less busywork, and more time focused on guests. Thanks to Actabl. Actabl gives you the power to profit. Visit actabl.com. Want the weekly roundup of news, videos, and what you might’ve missed from hashtag#NoVacancyNews? Text HOTEL to 66866. No Vacancy Live and No Vacancy News http://novacancy.libsyn.com/podcast <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/41622575/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/41622575