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  <title>Stepping Up Service: 20 great Customer Service Quotes for 2016</title>
  <description>Sometimes all we need are simple, everyday reminders about the importance of customer service in our organization. Quotes by famous&amp;amp;nbsp;&amp;amp;ndash; and sometimes not-so-famous&amp;amp;nbsp;&amp;amp;ndash; people can provide us with those reminders in a very memorable way. In this episode, Ed Gagnon of Customer Service Solutions shares twenty &amp;amp;ldquo;Customer Service Quotes&amp;amp;rdquo; with his co-host, Alan Jackson of The Jackson Group, quizzing him along the way as to the author of each quote. These quotes are great for sharing with co-workers or colleagues to keep customer service in the forefront of our daily work.&#13;
About the hosts:&#13;
Ed Gagnon is the President of Customer Service Solutions, helping organizations develop long-term relationships with their clients and partnering with them to meet their core customer service needs. Learn more about Customer Service Solutions at www.cssamerica.com.&#13;
Alan Jackson is President of The Jackson Group, a survey and consulting firm specializing in employee engagement surveys, patient satisfaction surveys, market research studies and leadership development. Learn more about The Jackson Group at www.thejacksongroup.com.</description>
  <author_name>Stepping Up Service</author_name>
  <author_url>http://themesh.tv/stepping-up-service/</author_url>
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