1 rich Libsyn https://www.libsyn.com 300 600 11 years ago I gave this talk at SMACC GOLD and I have recently been thinking about empathy in practice. So I thought I would relaunch a polished version here on the blog Broomedocs Podcast http://broomedocs.libsyn.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/41492575/height/300/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="300" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/202487505