1 rich Libsyn https://www.libsyn.com 90 600 One frustrating thing about hospitality: guests want to research rooms visually, but most hotel websites don’t include video. When hotels force guests to imagine a room, they simply move on. So I talked with Jason Craparo, CEO of hovr, and Ethan Wiseman, VP of Product Management at aven hospitality, about what hotels can do right now to fix that disconnect. 🎥 Audit your site: count how many videos you actually show per room type, view, and suite category 📱 Build a “video path” that matches how guests shop: room → view → bathroom → balcony → public spaces ⚡ Add video without slowing the site: protect load speed or you lose the guest before they see the content ♿ Treat accessibility as a baseline, not a bolt-on: make video usable for more guests from day one 🏨 Use video to reduce uncertainty on high-consideration stays: fewer surprises means fewer abandons and fewer complaints 💰 Track what happens when guests watch video: more video consumption often lines up with higher spend, so measure it and price accordingly Want the weekly roundup of news, videos, and what you might’ve missed from #NoVacancyNews? Text HOTEL to 66866. No Vacancy Live and No Vacancy News http://novacancy.libsyn.com/podcast <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/41485840/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/41485840