1 rich Libsyn https://www.libsyn.com 90 600 The annual CXOutsourcers Mindshare event took place in Ottawa, Canada, earlier in May 2026 (May 18-20). Peter Ryan took a microphone onto the conference floor to capture ideas and comments from the delegates in Canada for this CX-focused event. https://cxoutsourcers.com/ In this episode of CX Files you will hear comments from: Sean Duncombe - COO, Neuroframe (USA) https://www.linkedin.com/in/seanduncombe/ Nathalie Siphengphet - CMO and VP Strategy, NQX (Canada) https://www.linkedin.com/in/nathaliesiphengphet/ Yanique Grant - Chief CX Specialist, ElevateCX (USA) https://www.linkedin.com/in/yaniquewagrantcx/ Seandette Wiltshire - Founder, The Contact Hub (Barbados) https://www.linkedin.com/in/seandette/ Dave Rumble - various roles including Director and Chair Maistro Group and board advisor to NDH Group (UK) https://www.linkedin.com/in/david-rumble-4a4a09b/ Krzysztof Herdzik - Co-founder and Chief Expert, Nalu Experts (Poland) https://www.linkedin.com/in/krzysztofherdzik/ Fauad Nasir - CEO and Founder, EmpireOne BPO (Canada) https://www.linkedin.com/in/fauad-nasir/ Anna Yotova - Head of Innovation and co-founder, CALLBOXS (Bulgaria) https://www.linkedin.com/in/anna-yotova-2471aa17b/ Veronica Richards - VP at WW Calls Canada (Canada) https://www.linkedin.com/in/veronica-richards-9b26969/ Faye Joubert - CRO, iTalk International (South Africa) https://www.linkedin.com/in/fayevaldajoubert/ Terez Rijkenberg - Executive Coach (UK) https://www.linkedin.com/in/terezrijkenberg/ Vinay Parmar - MD, Customer Whisperers (UK) https://www.linkedin.com/in/vinayparmar/ &amp;nbsp; Note: the order listed here is the order the voices feature in the podcast - there is no secret formula about the order. It's the order in which Peter sent the audio files to Mark Hillary to be included in this episode. CX Files http://cxfiles.libsyn.com/cxfiles <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/41423990/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/202309180