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  <title>243: How parents form confidence long before they enquire - 1/5</title>
  <description>The Insight Series with Charlie Maughan – How parents form confidence - and what it means for your marketing strategy – Orientation  In episode one of ‘How parents form confidence – and what it means for your marketing strategy’, Charlie explores why enquiry is not the beginning of the school choice journey, but a sign that a decision is already taking shape.  &amp;amp;nbsp;  He explores how parents often form views of a school well before making contact, drawing on reputation, word of mouth, lived experience and repeated brand signals over time.  &amp;amp;nbsp;  Charlie also probes the commonly held belief — usually outside of marcom offices — that success for school marketers is measured only by enquiries. Instead, he proposes that it’s about building clarity and confidence long before families are ready to act.  Episode Links:   The 2024 B2B Buyer Experience Report – 6sense  Drivers of school choice – Independent Schools Victoria  Determinants of Parental School Choice: A Systematic Review of the Literature  School Choice: A Research Report 2021 – Independent Schools Australia  The Components and Determinants of School Reputation: Insights from Parents’ Voices  Brand familiarity and confidence as determinants of purchase intention: An empirical test in a multiple brand context    Got more questions for Charlie and the team? You can ask them via the following:   Email:&amp;amp;nbsp;smc@imageseven.com.au  Have you heard about imaginate? The bespoke video solution for schools. If you’re ready to take your school’s video to the next level, head to imageseven.com.au/imaginate </description>
  <author_name>SMC: School Marketing and Communications</author_name>
  <author_url>https://www.imageseven.com.au/</author_url>
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