1 rich Libsyn https://www.libsyn.com 90 600 In This Episode Sales success is not about pushing harder—it is about building systems that make clients want to come back. In this episode, Adi Klevit interviews Glenn Poulos, a three-time entrepreneur and author, about how to systematize sales while maintaining authentic human relationships. Glenn shares lessons from building and exiting two companies, emphasizing that long-term success comes from consistency, discipline, and treating clients with respect. Adi and Glenn explore the idea that being “a pleasure to do business with” is not just a personality trait—it is a repeatable system. Through active listening, empathy, and appropriate client engagement, businesses can create stronger relationships that lead to repeat opportunities, even when a sale does not close the first time. The conversation also highlights a key systems principle: sales processes must be structured but flexible. Glenn explains that systems create predictability, while human intuition ensures those systems are applied correctly. When combined, they create a scalable sales approach that builds trust and long-term value. &amp;nbsp; Systems Simplified http://systemssimplifiedpodcast.com/ <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/40801155/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/40801155