1 rich Libsyn https://www.libsyn.com 90 600 Chronic care isn’t failing because of strategy. It’s breaking down in execution. In this episode of Bright Spots in Healthcare, host Eric Glazer brings together provider leaders to explore a critical issue: the loss of time, attention, and clinical capacity to inefficient workflows instead of patient care. This conversation highlights how organizations are making structural changes to reduce friction, improve follow-up, and build more sustainable chronic care models. 🎯 What you’ll learn: Why chronic care breaks down in workflow, not strategy How leading providers reduce administrative burden What changes when documentation stops dominating care How follow-up systems are redesigned to close care gaps How augmented care models expand capacity without replacing human care 👥 Featured Leaders: Francis Mercado, MD – Board Chair, CommonSpirit Health ACO Danielle Whitacre, MD – Chief Medical Officer, Bloom Healthcare Lilian Alevato, MD – Chief Medical Officer, White-Wilson Medical Center Ava Johnson – Director, Ambulatory CDQI, Mount Sinai Hospital Carol Roeder, MD – Chief Medical Officer, Nightingale.MD 📥 Resources &amp;amp; Links: 👉 Panelist Bios: https://www.brightspotsinhealthcare.com/events/how-leading-providers-are-reclaiming-time-value-in-chronic-care/ 👉 Download the Episode Guide: https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/04/Episode-Guide-Bright-Spots-in-Health-Care-04-02-26.pdf 👉 Key Insights Summary: https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/04/Key-Takeaways_-Reclaiming-Time-Value-in-Chronic-Care-04-02-26.docx.pdf 📩 Request the full reports: vluangaphay@brightspotsventures.com 📊 Featured Reports: Chronic Care Breaks Down in Workflow, Not Strategy Learn how redesigning workflows and automating low-value tasks improves capacity and patient outcomes. What an Augmented Care Manager Model Looks Like in Practice See how AI-assisted care models extend reach while preserving human interaction and clinical judgment. 🤝 Episode Partner: Nightingale.MD Nightingale.MD helps provider organizations redesign chronic care workflows using an augmented care model. Their AI assistant, Florence™, supports outreach, follow-up, and documentation while allowing clinical teams to focus on high-value patient care. 🌐 Learn more: https://www.nightingale.md 📩 Schedule a meeting with Carol Roeder, MD: Contact Vekonda Luangaphay at vluangaphay@brightspotsventures.com 🧠 About Bright Spots Ventures Bright Spots Ventures is a healthcare strategy and engagement company focused on scaling proven innovations. They connect healthcare leaders through podcasts, executive councils, and private events to accelerate measurable impact. 🌐 Visit: https://www.brightspotsinhealthcare.com Bright Spots in Healthcare http://www.brightspotsinhealthcare.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/40766555/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/40766555