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  <title>E18: Redefining the Patient Experience in Healthcare with Ring Central</title>
  <description> Healthcare is undergoing its most significant transformation in decades, driven by digital expectations, rising patient demand, and the need for secure, compliant communication across every touchpoint. Yet for many healthcare organisations, patient engagement is still fragmented, manual, and frustrating — for both staff and patients. In this episode of the Taylor Made Sales Podcast, we’re joined by RingCentral, a global leader in cloud communications, to unpack how healthcare organisations are re‑engineering the way patients experience the healthcare system — from first contact to follow‑up care. &amp;amp;nbsp; Welcome to Tech Talks with Taylor, the podcast where we explore how the right technology can create better business outcomes, every time. I'm Leanne Taylor, founder of Taylor Made Sales, and I'm passionate about helping Australian businesses connect with the tech solutions that drive success. For more details contact&amp;amp;nbsp;leanne@taylormadesales.com.au&amp;amp;nbsp;or&amp;amp;nbsp;www.taylormadesales.com.au&amp;amp;nbsp; &amp;amp;nbsp;  </description>
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