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  <title>145 | Building Trust in Turbulent Times | Scott McInnes &amp;amp; Kim Bohr</title>
  <description>  In this week’s episode of the Building Better Cultures podcast, Scott McInnes speaks with Kim Bohr, President and COO of Spark Effect, about the critical role of trust in&amp;amp;nbsp;organisations. They discuss the findings from the report 'Trust in Turbulence' which breaks down trust into measurable domains and&amp;amp;nbsp;emphasises&amp;amp;nbsp;its importance as a competitive advantage. The conversation explores how disruptions, such as the return to office policies, impact trust, and how organizations can build and rebuild trust through effective communication and leadership practices.&amp;amp;nbsp;   Takeaways:&amp;amp;nbsp;     Trust is a measurable and critical&amp;amp;nbsp;component&amp;amp;nbsp;of&amp;amp;nbsp;organisational&amp;amp;nbsp;success.&amp;amp;nbsp;       Disruptions can erode trust in everyday interactions.&amp;amp;nbsp;       Return to office policies must be communicated effectively to&amp;amp;nbsp;maintain&amp;amp;nbsp;trust.&amp;amp;nbsp;       High trust organizations see better performance and retention rates.&amp;amp;nbsp;       Low trust environments lead to increased turnover and disengagement.&amp;amp;nbsp;       Younger generations prioritize alignment of values with their employers.&amp;amp;nbsp;       Technology rollouts can significantly&amp;amp;nbsp;impact&amp;amp;nbsp;trust dynamics.&amp;amp;nbsp;       Managers play a crucial role in translating corporate messages to their teams.&amp;amp;nbsp;       Celebrating achievements fosters a culture of trust and connection.&amp;amp;nbsp;       Rebuilding trust requires transparency and accountability from leadership.&amp;amp;nbsp;     Keywords:&amp;amp;nbsp;   Organisational&amp;amp;nbsp;trust, trust in leadership, building better cultures, trust metrics, employee engagement, return to office, trust and performance, psychological safety, technology and trust, trust rebuilding strategies&amp;amp;nbsp;   Chapters&amp;amp;nbsp;   00:00Introduction to Trust in Organizations&amp;amp;nbsp;   02:04Understanding Trust as a Competitive Advantage&amp;amp;nbsp;   04:24The Impact of Disruption on Trust&amp;amp;nbsp;   08:25Return to Office: Trust and Communication&amp;amp;nbsp;   11:51Linking Trust to Organizational Performance&amp;amp;nbsp;   13:57Low Trust and Its Effects on Culture&amp;amp;nbsp;   16:15Attracting Talent in a Low Trust Environment&amp;amp;nbsp;   18:11Technology's Role in Trust Dynamics&amp;amp;nbsp;   20:50Practical Steps to Build Trust&amp;amp;nbsp;   25:56Celebrating Achievements and Building Connections&amp;amp;nbsp;   29:57Rebuilding Trust After a Breach&amp;amp;nbsp;    &amp;amp;nbsp;   Link to the report mentioned in the episode:&amp;amp;nbsp;   Report&amp;amp;nbsp;   &amp;amp;nbsp;   Connect with us:&amp;amp;nbsp;   LinkedIn&amp;amp;nbsp;YouTube&amp;amp;nbsp;Instagram&amp;amp;nbsp;  </description>
  <author_name>Building Better Cultures</author_name>
  <author_url>http://www.inspiringchange.ie</author_url>
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