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  <title>Ep. 8 - SAB '26 Preview: Conflict Resolution w/ Mark Given, CRS</title>
  <description>Get a sneak peek into Mark Given’s Sell-a-bration® pre-conference course, “Conflict Resolution—Solutions-Based Listening and Negotiation.” In this episode of Real Estate Real Talk, CRS Certified Instructor Mark Given breaks down why conflict is inevitable in real estate — but escalation is optional. He shares practical insights on solutions-based listening, navigating different personality styles, and handling tough conversations without damaging trust, relationships, or deals. This conversation offers a valuable preview of what agents will gain by investing in pre-conference education and attending Sell-a-bration®. </description>
  <author_name>Real Estate Real Talk</author_name>
  <author_url>http://crs.com</author_url>
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