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  <title>Why Generational Labels Fail — and What Segmentation Gets Right</title>
  <description>In this episode, Mary, Tom, and Sean are joined by special guest Ginny Ertl, a change management and leadership development expert, to explore why generational labels fall short as a way to understand how people actually behave at work. What starts as a discussion about Gen Z, Millennials, Gen X, and Boomers quickly moves past age-based assumptions and into a more useful lens: segmentation. Drawing on needs-based thinking, the group examines why motivations, behaviors, and values explain far more than birth year — whether you’re trying to understand employees, leaders, or customers. </description>
  <author_name>The Accidental Marketer Podcast</author_name>
  <author_url>https://www.theaccidentalmarketer.com</author_url>
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