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  <title>Ep 384: CTT's transformation with CTT CFO Guy Pacheco</title>
  <description>CTT Chief Financial Officer Guy Pacheco discusses the transformation of Portugal's national postal operator. We cover:   Significant events that started CTT thinking&amp;amp;nbsp;about transformation  Key pillars underpinning CTT's transformation Importance of the pan-Iberian market in CTT's transformation efforts  Designing a B2C-ready network covering all of Spain and Portugal   Perception of Iberia as a single market   Making CTT more customer-centric   M&amp;amp;amp;A as a competitive advantage and gaining new capabilities   CTT's acquisitions, partnerships and joint ventures, including logistics, insurance, customs clearance, and the DHL JV   The future for letters, and continuing to be the USO provider   &amp;amp;nbsp; </description>
  <author_name>Postal Hub podcast</author_name>
  <author_url>http://www.thepostalhub.com/</author_url>
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