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  <title>Turning customer data into commercial decision making - with Ruggable's Kajal Patel</title>
  <description>Stop logging numbers without insights, says Ruggable's Insights Manager, Kajal Patel, on the latest episode of the Shiny New Object Podcast. Tune in to hear:  how to use customer segmentation that delivers results why predictive LTV should be your no 1 prioritisation tool Kajal's best investment to increase her productivity why numbers are useless without a call to action.  &amp;quot;Data is the neck of the company, because it helps the head move in the right direction.&amp;quot; Learn how to use it wisely.&amp;amp;nbsp; </description>
  <author_name>Shiny New Object - a Marketing Podcast</author_name>
  <author_url>https://automatedcreative.net/shiny-new-object-marketing-innovation-podcast</author_url>
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