1 rich Libsyn https://www.libsyn.com 90 600 One of the toughest parts of running a coworking space is managing people. What do you do when your community manager—or any team member—isn’t living up to expectations? Do you settle, or is it time to make a transition? In this episode of the Everything Coworking Podcast, Jamie Russo walks through the signs that your team member may not be a fit, what to check before you make a change, and how to confidently prepare for a transition without losing your sanity—or your members’ trust. What You’ll Learn in This Episode: The common symptoms of underperformance (SOPs ignored, leads lost, disorganization, poor service). How to evaluate whether the problem is training and leadership—or true misalignment. Why “settling” for a mediocre fit costs more than you think. Options for outsourcing parts of the role if only 20% isn’t working. How to make SOP documentation a requirement to protect your business. Why the community manager role is often a two-year position—and how to plan for turnover. Steps to take when preparing for a transition, including consulting with an employment attorney. Resources Mentioned in this Episode: Transitioning to a new team member doesn’t have to be overwhelming. Community Manager University is your easy button for onboarding and developing new CMs. The program: Trains on industry standards and role expectations. Connects your CM to a global network of peers. Provides expert coaching and real-world support. Learn more at everythingcoworking.com/communitymanager. Everything Coworking Featured Resources: Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space Coworking Startup School Community Manager University Follow Us on YouTube Everything Coworking http://everythingcoworking.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/37817620/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/2c607a/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/37817620