1 rich Libsyn https://www.libsyn.com 90 600 In this episode, host Cecily Lalloo is joined by Kate Marston, former Detective Sergeant in the Metropolitan Police and now Founder &amp;amp; CEO of MAST People Support, an HR and investigations consultancy. Kate shares her unique journey from policing to corporate HR and unpacks the complex challenges faced by families who employ care staff in their homes. Together, they explore: ● What the legal duty to prevent harassment means for home employers ● How to handle complaints sensitively while fulfilling legal obligations ● The difference between bullying and harassment ● Why intention doesn’t outweigh impact ● The importance of clear reporting pathways, boundaries, and respectful communication ● How to manage tricky situations involving family, friends, and carers Whether you're a new or long-time employer of care staff, this conversation offers practical tools, real-life insight, and thoughtful guidance to help you navigate your responsibilities confidently and with compassion. You can contact Kate Marston, Founder &amp;amp; CEO of MAST People Support at: https://www.mastpeoplesupport.co.uk/ http://linkedin.com/in/kate-marston-104104 Find Cecily on LinkedIn, buy her book, and subscribe to her podcast at cecilylalloo.com YOUR HOME. THEIR WORKPLACE. https://linktr.ee/cecilylalloo <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/37622635/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/191370035