1 rich Libsyn https://www.libsyn.com 90 600 Veterinary clinics are facing growing pressure from chaotic workflows, missed calls, scattered forms, and burned-out front-desk teams.&amp;nbsp; This week, Shawn Wilkie and Dr. Ivan Zak sit down with James Merchant, co-founder of ClinicWise, to explore how deeply integrated, AI-powered tools are helping practices streamline client communication, automate repetitive tasks, and reclaim hours of staff time each week. James shares how ClinicWise was co-designed with busy hospitals to ensure it solves real, everyday problems — from pre- and post-appointment workflows to personalized education and smart intake. &amp;nbsp; Learn more about ClinicWise. James Merchant recommends “Endurance: Shackleton's Incredible Voyage“ by Alfred Lansing. Veterinary Innovation Podcast https://www.veterinaryinnovationpodcast.com/ <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/36968280/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/ffb400/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/36968280