1 rich Libsyn https://www.libsyn.com 90 600 Neville Samuels is the CEO of Virtual Staff 365. He is based in Melbourne, Australia. Virtual Staff 365 offers a virtual staffing service that includes CX. In this discussion with Peter Ryan, Neville explores how virtual staffing can help to create a flexible CX environment that can work for in-house teams or BPOs. https://www.linkedin.com/in/outsourcingexperts/ https://www.virtualstaff365.com.au/ &amp;nbsp; CX Files http://cxfiles.libsyn.com/cxfiles <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/34776270/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/183211465