1 rich Libsyn https://www.libsyn.com 90 600 In this dynamic episode, Kevin Lancaster connects with Matthew Pincus and David Sohn, co-founders of Helpt, the game-changing service redefining customer experience for MSPs. Hear how a chance meeting on a softball field led to a bold venture focused on delivering extreme customer obsession and why they prioritize empathy and efficiency to stand out in a crowded market. They reveal how their human-centric approach, blended with cutting-edge AI, is reshaping support and driving MSP growth. With laughs, actionable advice, and industry-shifting insights, this is your backstage pass to the future of exceptional customer experience. Don’t miss it—your next big idea might start here! The Channel CEO https://www.youtube.com/channel/UCQAgOa07oc3CN_IZpuS00wg/featured <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/34232760/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/181831935