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  <title>Mastering the Customer Journey with Megan Huber</title>
  <description>As a Client Success and Retention Strategist, Megan Huber is an expert in maximizing the customer journey for established high growth online coaching and education-based business owners. Megan speaks with Sharon about increasing clients' results and in doing so- improving client retention and revenue- leading to greater profitability scalability and sustainability. She shares her experience across public education, athletic coaching, curriculum development, client success management, group coaching, and entrepreneurship in a way to supports leaders and teams to provide a superior client experience so customers never want to leave. Connect with and learn more about Megan at  https://meganjohnsonhuber.com/ &amp;amp;nbsp; </description>
  <author_name>The Play Big Movement</author_name>
  <author_url>http://sharonlechter.libsyn.com/podcast</author_url>
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