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  <title>Building a Customer-Centric Marketing Tech Stack: From Personalization to Post-Sale Success</title>
  <description>Creating a customer-centric marketing technology stack is essential for delivering exceptional customer experiences.&amp;amp;nbsp; In this week's episode of The Modern Customer podcast, Darrel Alfonso, Director of Marketing Strategy and Operations at Indeed.com, shares his expertise in constructing and leveraging a successful marketing technology stack.  Blake Morgan&amp;amp;nbsp;is a customer experience futurist, keynote speaker, and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today’s Customer. </description>
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