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  <title>A Connected and Citizen-Centered City—Lessons from Brussels</title>
  <description> Join host Olivia Neal as she meets Mary Odile Longard, the CEO of i-CITY. Marie Odile shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work on citizens and employees, as well as her lessons for others.&amp;amp;nbsp;   Click here for transcript of this episode.&amp;amp;nbsp;&amp;amp;nbsp;   Olivia Neal [host] | LinkedIn &amp;amp;nbsp;   Marie Odile Lognard [guest] | LinkedIn&amp;amp;nbsp;   Learn more about I-CITY and BRUCE on their website: Home | i-CITY (brucity.be)&amp;amp;nbsp;   Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes&amp;amp;nbsp;   Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts.&amp;amp;nbsp;  </description>
  <author_name>Public Sector Future</author_name>
  <author_url>https://wwps.microsoft.com/</author_url>
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