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  <title>Episode 62: Looking Back at 2023 with SOLABS' Executives</title>
  <description>SOLABS' executives join together to discuss their outlook for 2023. They walk listeners through their objectives at the start of the year and more. &amp;amp;nbsp; Key Takeaways 00:51 Kevin explains what his focus was at the beginning of 2023 for the engineering department. 01:44 How many phases will be necessary for the implementation process of Kamban at SOLABS? 03:38 Ericka explains why the Client Success department’s main area of focus in 2023 was customer satisfaction. 04:58 The return of the User Group Meeting was a great success! 06:19 Martine, head of Product Quality Management presents her areas of focus in 2023. 08:10 Etienne shares his experience while obtaining our ISO certification. 08:55 Philippe, CEO of SOLABS explains what his areas of focus were at the beginning of 2023. 12:13 Etienne shares what he is most proud of for 2023. </description>
  <author_name>SOLABS QM Insights</author_name>
  <author_url>https://docs.solabs.com/hc/en-us/sections/360007304234-QM-Insights-Podcast</author_url>
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