1 rich Libsyn https://www.libsyn.com 90 600 In this episode of Chats with Chip, Juliana Marulanda of ScaleTime explains why creating and documenting repeatable processes for your agency can make a big difference in outcomes for your business and your clients. &amp;nbsp; Juliana helps agency owners understand how to get started and what pitfalls to avoid as they begin to implement a process-driven approach. Chats with Chip https://www.chipgriffin.com/chats-with-chip/ <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/27746190/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/27746190