1 rich Libsyn https://www.libsyn.com 90 600 The work of a Quality Warrior is much more than the Quality and Continuous Improvement tools like Failure Modes and Effects Analysis, Design of Experiments, process behavior charting, and problem solving, to list a few. The Stages of Change model developed by James Prochaska, John Norcross, and Carlo DiClemente for the treatment of addictions provides a very useful guide for those of us in Quality and Continuous Improvement. We are attempting to guide change efforts constantly. Books and Blogs referenced in the episode: Harvard Health Blog What is Addiction? Published September 12, 2021 &quot;Changing for Good&quot; book ISBN-10 ‏ : ‎ 038072572X ISBN-13 ‏ : ‎ 978-0380725724 Authors: James Prochaska, John Norcross, Carlo DiClemente This book is for a general audience to explain the Stages of Change model that the authors developed. It is very easy to read and filled with useful information. &quot;The High Velocity Edge&quot; book ISBN-13: 978-0-07-174141-5 Author: Steven J. Spear This book explores the traits and practices of organizations that outperform their peers. He looks at for-profit companies as well as non-profit and government organizations. This is a well-written book and is also easy to read. Betty Ford is referenced in the episode. Below is a link to the Wikipedia page about her. Betty Ford wikipedia page You can contact the host Keith Fong at the www.wayofthequalitywarrior.com website Way of the Quality Warrior https://sites.libsyn.com/415508 <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/27320649/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/155111295