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  <title>Compassion is a Core Competency in Healthcare with Elizabeth Bruno</title>
  <description>Dr. Nathan Regier, your host, welcomes&amp;amp;nbsp;Elizabeth ‘Liz’ Bruno to today’s episode. Liz, Vice President and Chief Learning Officer at Baptist Health in Jacksonville, Florida, oversees an impressive six-hospital system with a staggering 14,000 employees.&amp;amp;nbsp; She's a force to be reckoned with—a true rebel at heart and a shining example of compassion in the healthcare field. When it comes to understanding the profound meaning of real compassion in the world of healthcare, Liz gets it. &amp;amp;nbsp; Key Takeaways: [3:27] Liz shares how she became a nurse. [4:40] Liz explains why she likes to be called a ‘Learning and Developing Goddess’. [5:14] Liz talks about her role at Baptist Health. [7:20] Liz defines compassion as a competency. [8:35] There can be compassion without empathy. [11:50] Compassion helps everyone involved feel better. [12:50] Dr. Nate shares one of the greatest barriers to practicing compassion. [13:29] How does Liz teach people to behave compassionately in the business of healing? [16:24] How do we deal with burnout and honor our identities in the process? [20:02] It’s ok to be vulnerable. [21:00] How does Liz convince people that being vulnerable is the key to more energy and better care? [23:18] Remembering the times when someone took care of you is a great tool to deal with burnout. [26:10] Liz discusses the issue of shortages in healthcare. [29:04] Liz talks about the training she is giving on how to be compassionate virtually. [31:55] What is Liz looking forward to in the next few years? [35:26] Dr. Nate shares the highlights of an amazing conversation with Elizabeth Bruno. &amp;amp;nbsp; Mentioned in this episode: The Compassion Mindset Follow Elizabeth ‘Liz’ Bruno on Linkedin Baptist Health in Jacksonville, Florida &amp;amp;nbsp; Tweetables: “Compassion makes everything better” #oncompassion &amp;amp;nbsp; “Compassion improves outcomes and satisfaction.” #oncompassion &amp;amp;nbsp; “Compassion is a learnable and a teachable skill.” #oncompassion &amp;amp;nbsp; </description>
  <author_name>Compassionate Accountability Podcast</author_name>
  <author_url>https://www.next-element.com/resources/podcast/</author_url>
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