1 rich Libsyn https://www.libsyn.com 90 600 Price changes and churn threats occur throughout the customer journey. How your organization handles them determines how your customers will react: either positively or negatively. Do they stick with you and buy now? Or go elsewhere without a word? It’s up to you.&amp;nbsp; This friendly debate between two passionate CX experts – Zilliant Sr. Director of Alliances, North America Karl Helfner and industry expert Frank Borovsky – is a must-listen for commercial leaders looking to enhance the customer experience. Hear how pricing and sales leaders can team with their CX counterparts to improve customer attitudes and behavior with real-time pricing optimization and revenue operations and intelligence.&amp;nbsp;&amp;nbsp; Listen to Frank Borovsky’s other appearance on B2B Reimagined: Episode 69 Read Frank’s CX-focused blog series on Zilliant’s site: Critical Calculations for Customer Experience in 2023 &amp;nbsp; www.zilliant.com&amp;nbsp; &amp;nbsp; B2B Reimagined https://zilliant.com/podcasts <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/26794059/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/26794059