1 rich Libsyn https://www.libsyn.com 90 600 Each week, we come to you with ideas from the Mouse on how you can better run your online business.&amp;nbsp; In this episode, we’re discussing that time Nicole ended up with a postive COVID test during her vacation… yikes!&amp;nbsp; Listen now and discover how the situation was handled and why crafting a good client experience isn’t only about a single interaction or a single event. A great experience can even turn a disappointing situation into one that’s not-so-bad in the end. Pixie Dust &amp; Profits http://www.pixiedustandprofits.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/24256773/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/0db6cc/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/24256773