1 rich Libsyn https://www.libsyn.com 90 600 Being in marketing, we have all experienced that dreaded “oops” moment after we’ve hit send on an important email - forgetting to link an attachment, typos in the subject line, broken links, sending to the wrong email segment…we could go on. After you’ve taken a big breath and identified the mistakes in your campaign, the first step is determining whether it needs a response - will you send a follow-up email, apologise on social media, send a physical apology letter, or do all of those things?&amp;nbsp; One of the best things you can do is be prepared. Have steps in place for if and when these facepalm moments happen, particularly if it’s a time-sensitive campaign.&amp;nbsp; Tune in now (and thank us later).&amp;nbsp; Belle &amp; Liz. x Connect with us: Instagram Linkedin &amp;nbsp; Your Marketing Mates http://yourmarketingmates.libsyn.com/website <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/24193368/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/133923813