1 rich Libsyn https://www.libsyn.com 90 600 When I walk through the doors of a local coffee shop - or any retail store, for that matter - I do not expect immediate service.&amp;nbsp; I get it, people are busy, and it's hard to find a busier atmosphere than a coffee shop from 7:00am - 9:00am. However, I've noticed a recurring phenomenon where I feel completely invisible as a customer patiently waiting for help, and that doesn't make sense to me. In this episode, I share some thoughts on my recent (and ongoing) experience with what I consider a very-easy-to-fix customer service issue. On My Drive Home https://onmydrivehome.com/ <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/24027864/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/24027864