1 rich Libsyn https://www.libsyn.com 90 600 Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit&amp;nbsp;www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Stuff, things, literally, simply. How often do these words sneak into your everyday conversations on the shop floor? In this episode, Patricia Fripp joins the podcast to share powerful insights on manufacturing leadership, communication skills, and authentic leadership for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. As an executive speech coach and Hall of Fame keynote speaker, Patricia breaks down how small language habits impact credibility, trust building, and engagement. You will learn practical strategies to sharpen your message, strengthen leadership presence, and use clear communication to inspire action and improve team performance. 0:45 – The best manufacturing leaders are the ones with the best communication 5:45 - “7% is what you say, 30% is how you say it, and 55% is how you look” – is there any truth to this? 8:00 - If your words are well crafted and well-delivered, you can change your organization 8:11 – In a busy industry like manufacturing, it can be easy to lose sight of the importance of words in our everyday lives 8:22 – When there’s a miscommunication, leaders might assume the other person just didn’t understand, but it’s often an issue with words and phrasing 8:36 – “Stuff” is a rubbish word 9:00 – By being specific with your word choices, you inspire confidence and build credibility 10:00 – “If it weren’t a thing, what would it be?” Use specific words to replace unclear words like stuff or things 10:30 – Specific communication is especially important when you’re speaking to someone who doesn’t speak English as their first language 11:57 – If it’s not fruit, it’s not a bunch! Use numbers and specifics instead 13:16 – When possible, use shorter sentences to communicate and keep your communications to one idea per sentence 13:40 – Speak with the aim of being remembered and repeated 14:20 – By taking a pause, you give yourself a chance to breathe and allow the other person time to process 15:11 – “Literally” and “simply” are also naughty words! 18:48 – To improve your communications, record yourself and listen to the words you frequently use 21:00 – Depending on their background and culture, people may express themselves differently 22:00 - To inspire commitment and quality, ask them if their work would be good enough to sell to their own mother 23:00 – Ask as an advocate for your audience 24:52 – Every leader needs to show the person they are beyond their position Connect with Patricia Fripp Website Fripp VT Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0 https://manufacturinggreatness.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/23862285/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/132633204