1 rich Libsyn https://www.libsyn.com 90 600 Adoption of video as a collaboration tool has skyrocketed over the past 3 years. However, it hasn’t historically been heavily used in the contact center space until now. Why has that been the case, and what benefits can video offer from a customer service and sales standpoint? What are the cost benefits and training considerations for companies interested in adopting video as a communication channel? Join us as we discuss these topics with Josh Stanley, Sales Strategy Leader for Zoom Contact Center. AVANT Technology Insights http://sites.libsyn.com/228302/site <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/23847410/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/132618950