1 rich Libsyn https://www.libsyn.com 90 600 In this webinar, our experts will lead a discussion of why, to be successful with new software at your organization, technology must come last. In this “Ask the Experts” webinar, we answer your questions on ways to create a sound process for software selection, before considering the&amp;nbsp;specific technologies available to meet your organizational needs. The Questions We are about to select a new CRM. What are the top two or three things we can do to make the selection successful?&amp;nbsp; My executive director wants to go with [Shiny Solution X], but I’m not sure it is right for us. How can I pump the brakes on that?&amp;nbsp; The last time we implemented a CRM it failed miserably. How can we prevent that in the future? Who needs to be involved in the selection process?&amp;nbsp; We want to select new software for [Challenge X] but I feel like our managers don’t know what business processes they want to follow. How important is that to doing a selection?&amp;nbsp; The experts: David Deal, Kyle Haines, and Peter Mirus, co-founders of Build Consulting. Transforming Nonprofits https://buildconsulting.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/23458181/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/0076ad/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/23458181