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  <title>Setback to Success: When a Booming Travel Business Meets Covid- 69</title>
  <description>Kylie Chenn, Founder of Acanela Expeditions, shares her story of growing her email list and strategically using promotions to build a booming $5 million dollar travel business, and then how that came to a crashing halt as the global COVID-19 pandemic shut everything down. &amp;amp;nbsp; Tune in to hear Kylie's secrets on how she worked hard and smart to turn an industry-wide shutdown into SEVERAL other successful businesses: a true setback to success story! &amp;amp;nbsp; Some of Kylie's Top Tips  Use email marketing Don’t be afraid to start a new product – test it and if it takes off, spin it off to a new brand/channel, business, etc! Fail fast Don’t avoid HR issues – talk with team members early and often. Don’t avoid conflict!  &amp;amp;nbsp; </description>
  <author_name>Creative Counsel with Brittany Ratelle</author_name>
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