1 rich Libsyn https://www.libsyn.com 90 600 Knowing when and where to apply industry know-how is a key ingredient to the recipe for customer success. Leslie Stretch, CEO of Medallia joins Kevin Dobbs to talk about using partners to provide know-how in customer experiences. They round out their conversation covering the complex and not-so complex adoption of digital technologies and who actually has ownership of a customer. XaaS Files https://www.accenture.com/xaas-files <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/22473305/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/491071/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/123356963