1 rich Libsyn https://www.libsyn.com 90 600 In this conversation, you’ll hear from two leaders who have led transformative customer-centric initiatives at organizations that have global reach: Catherine Courage, VP of Consumer UX at Google and Darryl Speach, who at the time of our conversation was Chief Customer Officer of Greystone &amp; Company. Darryl’s prior experience at Disney and New York Life Insurance gave him plenty of insight regarding people-centered work, and Catherine’s experience with human-centered design and UI gave her an advantage in terms of thinking through the customer’s end-to-end experience. The Chief Customer Officer Human Duct Tape Show http://customerbliss.com/podcast <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/22422047/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/1a97bb/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/11554843