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  <title>What is Google’s &amp;quot;Zero Moment of Truth&amp;quot;?</title>
  <description>We’re well into the 20th century, so why are so many marketers stuck in an outdated broadcast marketing mentality? Today we kick off a multi-part series where we’ll look at the marketing plan of the future (well, the present, really), and why you need to shift your thinking from a broadcast focus, to a conversation focus. It’s all about the “moment of truth” — that point in time when consumers make a choice about your product or service. Welcome to 2022! </description>
  <author_name>The Copernican Shift</author_name>
  <author_url>https://www.sprinklr.com/</author_url>
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