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  <title>How Care Homes Can Use Telephone Call Tracking To Better Understand How Enquiries Are Recorded And Handled.</title>
  <description>This episode of the Care Home PR And Marketing podcast features Wendy Westbury, Director of Sales and Marketing at Dormy Care Communities, which operates 4 homes. In this episode we reveal:&amp;amp;nbsp;  What exactly call tracking is - and how does it work?  Why care operators should embed call tracking software into their enquiry management system - and Wendy explains specifically why she did.  What’s the difference about “dynamic” and “static” call tracking  The benefits that call tracking can bring to care homes sales teams  </description>
  <author_name>Care Home PR And Marketing Masterclass Podcast</author_name>
  <author_url>http://www.springup-pr.com</author_url>
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