1 rich Libsyn https://www.libsyn.com 90 600 How often do you screw up a customer order? For us, it's about 2 times per week.&amp;nbsp; I used to dread these moments. I felt like I was a failure, and it always seemed like I lost ground with my client. The reality is that mistakes are going to happen. How we respond though can make a huge difference. In this podcast, I talk about how I've been experimenting with a new damage control response that is turning those &quot;moments of misery&quot; into &quot;moments of magic.&quot; Maybe making mistakes isn't so bad after all?...&amp;nbsp; My Digital Farmer | Marketing Strategies for Farmers http://www.mydigitalfarmer.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/19972352/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/108273995