1 rich Libsyn https://www.libsyn.com 90 600 The job of a service advisor is to diagnose problems and strengthens relationships with customers. Depending on the dealership, they may have anywhere from 8 to 20 ROs a day, but how many should they have? And does writing too many ROs cause more harm than good? Join in, as Chris Collins and Coach Christian try a social experiment on our podcast editor, Michael, to show how service advisors should talk with customers, they explain why equating dollars to cars coming in is a problem when it comes to R.O. count, and they give advice to a young advisor who is going to become a service manager. Got a question? Call us at 1-833-3-ASK-SDR Service Drive Revolution with Chris Collins https://chriscollinsinc.com/podcast/ <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/19097138/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/f15f43/stats-code/blogplay/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/19097138