1 rich Libsyn https://www.libsyn.com 90 600 UCaaS and CCaaS both represent a chance to leverage software tools toward higher effectiveness and customer satisfaction. In this episode, Ken Presti tackles this topic with Greg Franzen of Vonage, who examines this opportunity and its impacts on the sales process. AVANT Technology Insights http://sites.libsyn.com/228302/site <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/17711990/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/121163843