1 rich Libsyn https://www.libsyn.com 90 600 In this episode, Steve chats with psycholinguist Felicity, director of Zen Communications. Fliss shares her expertise from her 20-year career helping business owners harness the value of empowering language. Learn 5 communication wins you can start using today to create an emotional connection with your customers and get the outcomes you want for your business. Sempar Talks https://www.sempar.co.uk/ <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/16564076/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/fd7d07/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/16564076