1 rich Libsyn https://www.libsyn.com 90 600 In this episode, Susan is joined by long time friend and well known colleague, Sandy Pardue of Classic Practice Resources, to talk about hot topics! A consultant for over 25 years, Sandy shares her knowledge and tips with listeners in 5 obvious choices needed to ensure practice stability going forward, through the fall and OUT of 2020! &amp;nbsp; Episode Highlights Covid-19 resurgence&amp;nbsp; 5 obvious choices&amp;nbsp; Quotes &amp;nbsp; “It is really important that the team has confidence and stays positive.” &amp;nbsp; “We are in a relationship business.”&amp;nbsp; &amp;nbsp; “You are either patient focused, or self focused.”&amp;nbsp; &amp;nbsp; “As the leader of the practice if you want your team to follow you, then you need to care for them. Compassion goes a long way.”&amp;nbsp; &amp;nbsp; “Have you implemented a system so you know If there are accounts that are overdue by 30 day, by 60 days?”&amp;nbsp; “If you can wait, do so.” “Business slowed down and I started looking at these reports… and something seems off.”&amp;nbsp; “Patients that are just patients, that are not loyal, they will change offices so fast, and they are not referring.”&amp;nbsp; &amp;nbsp; Links &amp;amp; Resources&amp;nbsp; Sandy Pardue:&amp;nbsp; https://classicpractice.com Sandy's Podcast: Dental Drill Bits (iTunes, Google, Stitcher, etc) Susan’s Website: https://susangunnsolutions.com&amp;nbsp; Susan’s Books: https://susangunnsolutions.com/shop/ Money In, Money Out https://www.susangunnsolutions.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/16542092/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/86863340