1 rich Libsyn https://www.libsyn.com 90 600 Dropping in a UCaaS system is only half the battle. The next step is about training and user acceptance. In this episode, Ken Presti interviews Blair Pleasant, an independent industry analyst with CommFusion and BC Strategies, abut issues around the conversion, and how to win hearts and minds. AVANT Technology Insights http://sites.libsyn.com/228302/site <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/14002742/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/121165967