1 rich Libsyn https://www.libsyn.com 90 600 Now featuring much, much improved audio. If you hated the audio in episode 1, don't worry -- it's all better now.0:oo - 1:30 Chris and Fred giving some intro thoughts 1:30 - 2:50 Fred talks some about layout for Hero 6th edition 2:50 - 9:00 Fred talks about the birth of his child 9:00 - 15:00 Chris and Fred get a bit meta 16:30 - 1:10:00 The talk turns to communication with the gaming community Fred's early history in customer service Chris' orginization of the Endgame Mini-cons The three D's of building community Game evangelists How to disseminate information How community impacts sales for retailers and game companies Ways lack of communication has hurt game companies A small bit of DFRPG talk The use of forums in building community The power of responding positively to negative reviews Mind control through synergy Mean what you are saying to your community Compartmentalize the negative and accentuate the positive 1:10:00 Another cliffhanger for this week - &amp;quot;Transparency&amp;quot; Follow Chris and Fred on Twitter: @chrishanrahan or @EndGameOakland; and @fredhicks Call the voicemail at 1-301-637-7HAT (7428) or Email roll [at] evilhat [dot] com Music by Finn Kish Show annotation provided by J. B. Mannon of At The Table. That's How We Roll http://thatshowweroll.libsyn.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/1297168/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/1297168