1 rich Libsyn https://www.libsyn.com 90 600 Today's episode is the 2nd part of a conversation Michael and I had a few weeks ago in November 2019. We review two recent changes in Amazon, textless Product Reviews + the Customer Service Rating (beta) feature found inside Buyer-Seller Messaging. Show notes: www.sellersmile.com/023 Want to support the show?! &amp;gt;&amp;gt;&amp;gt; Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. :) Have an inquiry related to the podcast? &amp;gt;&amp;gt;&amp;gt; Email us: keepsmiling@sellersmile.com. This show is produced by SellerSmile, your e-commerce customer service team. Keep Smiling: The E-Commerce Customer Experience Podcast https://www.sellersmile.com/ <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/12427139/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/60113708