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  <title>Crucial Conversations [E165]</title>
  <description>Have you ever had a discussion where the stakes were high, opinions varied, and emotions were running strong? Master trainer Justin Hale from VitalSmarts, the organization responsible for the best-selling book, “Crucial Conversations,” explains how you can have a productive discussion even when passions are high.&amp;amp;nbsp;This episode is a replay of one of our most-downloaded episodes, and was originally released as Episode 76. </description>
  <author_name>The Communication Guys Podcast: Communication Excellence | Professional and Personal Success</author_name>
  <author_url>http://www.communicationguys.com</author_url>
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